Privacy Policy

Introduction

Andy's Pie ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and place orders with us.

Information We Collect

Personal Information

When you place an order with us, we collect the following information:

• Full name
• Phone number
• Email address
• Delivery address and postal code
• Order details and preferences

Automatically Collected Information

We may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Usage data and analytics (via Google Analytics)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders
• Send order confirmations and delivery updates
• Improve our products and services
• Respond to your inquiries and provide customer support
• Analyze website usage and improve user experience

Data Storage

Your order information is temporarily stored in your browser's local storage for the duration of your shopping session and order completion. Order details are also sent via email to our shop for processing. We do not currently store customer data in a long-term database.

Third-Party Services

We use the following third-party services:

• SendGrid: For sending order confirmation and notification emails
• Google Analytics: For website analytics and performance monitoring
• Vercel: For website hosting and serverless functions

These third parties have their own privacy policies and we recommend reviewing them.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data. We use:

• Essential Cookies: Necessary for the shopping cart functionality
• Analytics Cookies: To understand how visitors use our website

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Withdraw consent for data collection and use
• Request deletion of your personal data

To exercise these rights, please contact us at hello@andyspie.com or call +65 6241 0241.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: hello@andyspie.com
• Phone: +65 6241 0241
• Address: Multiple locations in Singapore