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Privacy Policy

Last Updated: December 2025

Introduction

Andy's: Pie Musings & More ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and place orders with us.

Information We Collect

Personal Information

When you place an order with us, we collect the following information:

  • Full name
  • Phone number
  • Email address
  • Delivery address and postal code
  • Order details and preferences

Automatically Collected Information

We may automatically collect certain information about your device, including:

  • Browser type and version
  • Operating system
  • IP address
  • Usage data and analytics (via Google Analytics)

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders
  • Send order confirmations and delivery updates
  • Improve our products and services
  • Respond to your inquiries and provide customer support
  • Analyze website usage and improve user experience

Data Storage and Handling

Your order information is temporarily stored in your browser's local storage for the duration of your shopping session and order completion. Order details are also sent via email to our shop for processing. We do not currently store customer data in a long-term database.

Acknowledgment of Data Handling Practices

By using this website, you acknowledge and accept that your information and data may be handled in various ways depending on the nature of your interaction with our services. Specifically, you understand and agree that:

  • Data you provide may be stored locally in your browser and may never leave your device, depending on your actions and browser settings
  • Data may be transmitted over the internet to our servers or third-party service providers for processing
  • Data may be stored temporarily or permanently on servers located in Singapore or other jurisdictions
  • Data may be shared with or accessible to our partners and service providers as described in this policy
  • The nature, extent, and duration of data storage and transmission may vary and is subject to change
  • While we implement reasonable security measures, no method of electronic transmission or storage is completely secure

You accept responsibility for understanding how your data is handled and consent to the various possibilities described above by continuing to use our website and services.

Third-Party Services and Data Sharing

We use the following third-party services:

  • SendGrid: For sending order confirmation and notification emails
  • Google Analytics: For website analytics and performance monitoring
  • Vercel: For website hosting and serverless functions

These third parties have their own privacy policies and we recommend reviewing them.

Sharing Data with Partners

We may share your personal information with trusted third-party partners, service providers, and affiliates as required or permitted for the following purposes:

  • Order fulfillment, processing, and delivery logistics
  • Payment processing and fraud prevention
  • Marketing and promotional communications (with your consent where required)
  • Business analytics and service improvement
  • Compliance with legal obligations, court orders, or government requests
  • Protection of our rights, property, or safety, or that of our customers or others
  • In connection with a merger, acquisition, or sale of assets

By using our website and services, you acknowledge and consent to such sharing of information with our partners as described herein.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data. We use:

  • Essential Cookies: Necessary for the shopping cart functionality
  • Analytics Cookies: To understand how visitors use our website

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Withdraw consent for data collection and use
  • Request deletion of your personal data

To exercise these rights, please contact us at hello@andyspie.com.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: hello@andyspie.com
  • Address: Multiple locations in Singapore